A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, providing answers, collecting customer information, driving sales. They can live in any major chat product (Facebook Messenger, Slack, Telegram, Viber, Twitter). They can also be deployed into voice-enabled assistants such as Amazon Echo or as part of your website. An AI chatbot or voice assistant is the natural and engaging way to connect with your customers and users.

We have developed our own chat bot, designed for automating website enquiries – have a go, and engage a chat conversation, which will schedule a call with one of our team. 

Automated Assistant

AI Chatbots can work as a personal assistant for customers. They can hold real-time online conversations, easily handling routine queries that don’t require human interaction. AI chatbot technology can assist customer service departments with general inquiries and provide reminders and follow up.
Especially relevant for customer service they can be available 24/7. An AI-powered chatbot can significantly improve customer support and satisfaction.

Reach More Customers

Users are spending more time using messenger apps than apps nowadays. The combined user base of the top four chat apps is larger than the combined user base of the top four social networks. The Bot Forge are experienced chatbot developers. We can create an AI chatbot which can be integrated into popular messengers such as Facebook Messenger, Slack, Skype, WeChat, Kik. With messenger chatbots, this enables your business to engage with billions of messaging app users directly.

Drive Sales and Engagement

An AI chatbot can collect customer data. It can memorize user location, age, gender, purchase decisions and buying habits.  Leveraging artificial intelligence AI chatbots can search, match, recommend and help customers choose products online.

A chatbot user can shop from their favourite messaging app or voice assistant. As a result, this creates a smooth online shopping experience engaging effectively with new and existing customers.

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